What's holding you back from achieving your goal?
Every organization or team has at least one issue that holds them back from achieving and exceeding their goal. Likely, it's pervasive and a problem that you have previously gone round and round over. You've read the reports, formed the committees, and even perhaps attempted swinging change initiatives to no avail. You've heard about design thinking, and you're curious as to whether it could be helpful for this leadership challenge. If this sounds like you, then this workshop is for you.
What you can expect in this workshop
This workshop tackles a mission-critical challenge your team or business unit is facing through the lens of design thinking. You choose the challenge, and we bring Karen's decades of design thinking experience to the table. Whether the challenge falls under people, processes, or performance, this workshop provides valuable insights into:
What key user brings to bear on the topic.
How it helps your team define the problem and align with the vision.
Ideate potential solutions that your team can run with after the workshop.
Here are just a few experiences you can expect with this workshop:
Karen will provide a personal coaching session with the leader to develop a clear vision. In this session, you'll discover how to create a vision that pulls the team forward, avoiding the human tendency to choose an "away from" goal that falters and fizzles out quickly.
Pre-workshop user experience interviews. With a clear vision leading the way, Karen conducts user experience interviews (leader and up to 25 people). These interviews introduce you to the first and second steps of design thinking utilizing empathy to define the obstacle(s) standing in the way of your vision.
Karen delivers a custom workshop that covers the missing links, untapped perspectives, and the power of design thinking to move forward to innovative solutions that have the buy-in of everyone.
Walk away with a definitive action plan that the team is energized and enthusiastic about completing post-workshop.